Transportation Insecurity Drives Missed Appointments Among Cancer Patients
Cancer patients face higher rates of transportation insecurity compared to the general population, leading to missed medical appointments and delayed care. Transportation barriers represent a social determinant of health that directly affects treatment adherence and outcomes for oncology patients. For Medicaid managed care organizations, this underscores the importance of non-emergency medical transportation (NEMT) benefits and supplemental transportation services in ensuring member access to cancer care. MCOs may need to strengthen NEMT networks and monitoring to reduce no-show rates and improve quality outcomes for members with cancer diagnoses.
Transportation-related missed appointments increase costs through delayed diagnoses and emergency utilization while undermining HEDIS measures and star ratings tied to cancer screening and follow-up care.
Managed Care
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