Managed Care·7:33 AM MT
Dr. Toyin Ajayi, CEO of Cityblock Health, argues that approximately 60 percent of health care AI investment focuses on billing, coding, and risk adjustment rather than care delivery. Cityblock serves over 100,000 Medicaid and dual-eligible members across ten states. Ajayi contends that redirecting AI investment toward care delivery for high-need populations can lower costs while improving outcomes. She discusses how Cityblock currently uses AI to enhance care and patient experience for Medicaid managed care enrollees.
Why it matters for managed careMCOs investing in AI for administrative functions may miss cost-saving opportunities from AI-driven care interventions targeting high-cost, high-need Medicaid populations.
Managed Care·IL·7:31 AM MT
Roseland Community Hospital on Chicago's South Side is struggling to make payroll due to delayed payments from CountyCare, Cook County's largest Medicaid managed care organization. The facility barely met its June 30 payroll and CEO Tim Egan described the financial situation as critical. The hospital serves a predominantly Medicaid population in an underserved area. Payment delays from Medicaid MCOs threaten the facility's ability to remain operational.
Why it matters for managed careMCO payment delays can destabilize essential safety-net providers, risking network adequacy violations and triggering state scrutiny of prompt payment compliance.
Managed Care·CO·7:30 AM MT
Denver Health CEO Donna Lynne describes the health system's Housing Outreach, Partnerships and Engagement (HOPE) program, which provides 34 apartments to patients experiencing homelessness or housing insecurity. The program, which won the 2026 AHA Dick Davidson NOVA Award, includes 20 recuperative care units with average 2-3 day stays and 14 longer-term apartments for up to six months. Denver Health serves a patient population that is 47% Medicaid and 15% uninsured; the program reduces length of stay and readmissions for homeless patients, who typically stay 2.5 times longer than housed patients. The health system partners with Colorado Coalition for the Homeless and Denver Housing Authority to transition patients to permanent housing.
Why it matters for managed careMedicaid MCOs face growing pressure to address social determinants of health and manage total cost of care; Denver Health's program demonstrates a replicable model for reducing avoidable utilization and improving outcomes for high-cost, housing-insecure members through clinical-housing partnerships.