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Manatt Health·May 5, 2025

Telehealth and AI Positioned as Tools to Address Provider Shortages Affecting Access to Care

Manatt Health and MUSC outline how telehealth modalities like virtual nursing and eConsults, combined with AI-enabled automation, could extend workforce capacity amid severe provider shortages projected to worsen through 2037. The analysis identifies barriers to telehealth scale including limited reimbursement and insufficient evidence, challenges directly relevant to MCO network adequacy and access strategies. While not Medicaid-specific, the workforce crisis disproportionately affects Medicaid populations and the solutions discussed have clear implications for managed care operations and state policy decisions around telehealth coverage.

Managed Care

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This is outside commentary from Manatt Health, not part of Medicaid Monitor's independently scored news coverage.

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