Former Louisiana Disability Services Leader Details Technology Failures in IDD Case Management Systems

A former Louisiana state disability services executive argues that the decades-old case management systems used for intellectual and developmental disabilities services are fundamentally broken, creating barriers to care coordination, data access, and communication between caseworkers, providers, and participants. The piece calls for integrated platforms that serve as single points of entry for all IDD services and records, which would directly impact how Medicaid MCOs and states manage LTSS and IDD waiver programs that account for billions in annual spending.

LTSS · Managed Care

This is outside commentary from Guidehouse, not part of Medicaid Monitor's independently scored news coverage.

More from Guidehouse