Innovaccer and Mastek Announce Healthcare AI Implementation Partnership
In a Becker's Hospital Review sponsored piece, Innovaccer and Mastek announce a partnership pairing Innovaccer's AI platform for revenue cycle, patient access, and payer performance with Mastek's implementation and support services. The companies argue that healthcare AI tools often work well in vendor demos but fail to remain functional, properly integrated, and accountable months after go-live, citing industry figures on claim denials, call center hold times, and prior authorization backlogs as the scale of the underlying problem. Mastek will provide long-term implementation, EHR integration, and ongoing accountability for deployments, while Innovaccer continues developing the platform. No specific health system or payer customers, financial terms, or effective dates are disclosed.