Home Care Providers Weigh Risks of Adopting Agentic AI Tools
Home Health Care News reports that home-based care providers are split on how quickly to adopt agentic AI, which can make decisions and execute tasks autonomously rather than just generate content. Polsinelli Law Firm's Greg Leighton warns that agentic AI shifts operational risk to the tool itself, with potentially serious consequences in applications like patient monitoring; he recommends providers first evolve processes with generative AI before moving to agentic workflows. Modivcare's Marshalina Ramos said the company is prioritizing lower-risk efficiency gains and has no appetite to be a first mover, citing the industry's regulatory scrutiny and fraud concerns. TheKey, by contrast, is building an organizational model where employees across roles are supported by multiple AI agents, including a scheduling tool from Caribou.