Survey: Most Medicaid Enrollees Unaware of Impending Work Requirements
A Health Management Academy survey found that over half of Medicaid enrollees are unaware of work requirements set to take effect in less than six months. Enrollees will be required to report work, education, or volunteer hours to maintain coverage. The findings suggest significant risk of coverage loss due to administrative non-compliance rather than actual ineligibility. States and managed care plans will need to intensify member outreach and education efforts to prevent disenrollment of otherwise eligible members.
Low awareness of work requirements creates operational and financial risk for MCOs through preventable disenrollment, increased churn, and potential network disruption if large numbers of members lose coverage due to reporting failures rather than true ineligibility.
Managed Care
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