988 Suicide Hotline Expands LGBTQ-Specific Services
The 988 Suicide and Crisis Lifeline is expanding specialized services for LGBTQ+ populations. The expansion addresses higher rates of crisis calls and mental health needs among LGBTQ+ individuals, particularly youth. For Medicaid managed care organizations, this development affects crisis service coordination and behavioral health network adequacy requirements, as many states require MCOs to integrate 988 into their crisis response systems. MCOs should assess whether their behavioral health networks can support LGBTQ-competent follow-up care for individuals diverted from emergency departments through 988.
Medicaid MCOs with behavioral health carve-ins must ensure network capacity for culturally competent crisis follow-up as 988 diverts LGBTQ+ members from higher-cost emergency settings.
Behavioral Health · Managed Care
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