Managed Care
Home Health Providers Reject 63% of Referrals Due to Workforce Shortages
A Homecare Homebase report found that 63.3% of home health providers are turning down referrals, with referral conversion rates declining 13%. Providers cite staffing shortages as the primary reason for rejections. Documentation burden and scheduling friction are identified as key drivers of workforce turnover in home-based care settings. The findings indicate growing constraints on home health capacity despite rising demand for services.
Why it mattersMedicaid MCOs relying on home health networks for LTSS and managed long-term care face growing access challenges as providers reject most referrals, potentially triggering network adequacy deficiencies and member grievances.